At Penn Daiwa Shop, we understand that when you order premium fishing gear, you’re eager to get out on the water. That’s why we’ve streamlined our shipping process to deliver your specialist angling equipment as efficiently as possible, whether you’re baitcasting in local waters or surfcasting on distant shores.

Global Anglers, Local Service: While we ship worldwide (excluding some Asian and remote regions), we maintain the personal touch of our Cornish roots. Every order is handled with the care and attention to detail that serious fishermen deserve.

Our Shipping Options

Standard Shipping (£12.95)

For anglers who want their gear quickly, our standard shipping option uses premium carriers DHL or FedEx:

  • Processing Time: 1-2 business days (excluding weekends and holidays)
  • Delivery Time: 10-15 business days after dispatch
  • Ideal for: Time-sensitive orders, tournament preparations, or when you simply can’t wait to try your new equipment
  • Tracking: Full tracking provided from dispatch to delivery

Free Shipping (Orders Over £50)

For budget-conscious anglers stocking up on gear, we offer free shipping via EMS:

  • Processing Time: 1-2 business days (excluding weekends and holidays)
  • Delivery Time: 15-25 business days after dispatch
  • Ideal for: Larger orders, seasonal equipment purchases, or planned fishing trips
  • Tracking: Basic tracking information provided

What to Expect After Ordering

From the moment you complete your purchase of our specialist fishing rods and reels, here’s how we handle your order:

  1. Order Confirmation: You’ll immediately receive an email confirmation with your order details.
  2. Processing: Our team of fishing enthusiasts carefully prepares your gear for shipment within 1-2 business days.
  3. Dispatch Notification: When your order ships, we’ll send tracking information so you can follow your gear’s journey.
  4. Delivery: Your premium fishing equipment arrives ready for action – just add water!

Pro Angler Tip: During peak fishing seasons (spring and early summer), consider ordering 1-2 weeks earlier than normal to account for increased shipping volumes across the industry.

International Shipping Notes

As specialists in global fishing disciplines from surfcasting to trolling, we’re experienced in international shipping:

  • All applicable customs fees or import duties are the responsibility of the customer
  • Delivery estimates may vary slightly by destination
  • We cannot ship to certain Asian countries and remote regions
  • Rod tubes are used for safe transport of longer fishing rods

Returns & Exchanges

We stand behind every rod, reel, and piece of equipment we sell. If you need to return an item:

  • Timeframe: 15 days from receipt of delivery
  • Condition: Items must be unused and in original packaging
  • Process: Contact our customer service team at [email protected] to initiate a return

At Penn Daiwa Shop, we’re not just shipping fishing gear – we’re delivering the tools for your next great angling adventure. Whether you’re pursuing carp in local waters or trolling offshore, trust us to get your specialist equipment to you with the same precision you bring to every cast.

Questions about shipping? Our team of fishing enthusiasts is ready to help at [email protected].